Contact / customer support
A real channel for a digital business.
Use one support route for product questions, missing delivery, refund requests, privacy requests and grievances.
42 Prompts
Customer support and Grievance Officer
Email: support@42prompts.com
Postal address: 42 Prompts, Ranighat, Patna -06, Bihar, India
Support is handled asynchronously by email. We aim to acknowledge grievances within 48 hours and resolve them within one month, subject to the nature of the issue and applicable law.
For delivery or payment help
Include the purchase email and order or payment reference. Never send your complete card number, CVV, UPI PIN, OTP or banking password.
For a return or refund
One-time digital purchases have a seven-calendar-day return window. Read the Refund, Return and Cancellation Policy, then email the support address with the purchase reference.
Business identity
42Prompts.com and its digital products are operated under the business name 42 Prompts from the address shown above.